No one’s personal details are carried across. Templates are private to you; clients never see or use them.
How do I save a plan as a template?
In a client’s Plans list, open a plan’s row menu (•••) and choose “Save as template”. It sits in the same menu as Rename and Duplicate. Name it something you’ll recognise, such as “Young family” or “Pre-retirement”, and it joins your private library.
How do I start a new plan from a template?
Use “New from template” (next to New plan) in any client’s Plans list. Pick a template, and its shape copies into a fresh plan for that client, with their own household members already filled in. Each template row’s ••• menu can rename or delete it.